REFUND POLICY
Try it free, cancel any time.
You get a 14 day free trial before paying anything. After that, billing is monthly and can be stopped whenever you like.
Effective October 5, 2026
The 14 day trial
The free trial is how you decide whether Capsultory fits. You do not need a card to start it, and nothing is charged during the trial.
After the trial
Once you subscribe and pay, charges are not refunded. Subscriptions are billed monthly, so the most you commit to is one month at a time. You can cancel whenever you like, and your access continues to the end of the month you already paid for.
How to cancel
Open the billing portal link in your receipt or key email, choose cancel, and no further charges are made. If you cannot find the link, email [email protected] from the address you subscribed with and we will send it again.
What we will fix
If you were charged twice, charged by mistake, or charged after you had cancelled in good time, email us and we will refund that charge. If we end your subscription without cause during a paid period, we refund the unused part of that period.
Promo codes
A promo code gives a discount on the price and has no cash value. It cannot be applied to a past payment after the fact.
Before you dispute a charge
Please email [email protected] first. We can usually sort out a billing problem within a few business days, which is faster than a bank dispute.
Contact
Billing questions: [email protected].