CAPSULTORY RETAIL VS ZOHO INVENTORY
Capsultory Retail: a Zoho Inventory alternative for store inventory
Zoho Inventory is a broad inventory and order management product that suits wholesalers and online sellers. Stock counts and batch tracking start on the $79 per month Premium plan, and users and orders are capped by plan. Capsultory Retail is built around store shelves rather than sales orders.
| Feature | Capsultory Retail | Zoho Inventory |
|---|---|---|
| Scan-based stock counts | ✓ | ◑Premium plan and up |
| Reorder suggestions | ✓You approve each one | ✓Reorder levels |
| Purchase orders and receiving | ✓ | ✓ |
| Loss reporting by reason | ✓At cost, by reason | ◑Adjustments to COGS |
| Built-in POS and payments | ✗Use it beside any POS | ✗ |
| No per-user fees | ✓ | ✗3 to 10 users by plan |
| IT Assets and Rx on one sign in | ✓ | ✗ |
| Entry price for one store | $99/mo | $79/mo (Premium) |
Competitor details reflect publicly listed pricing and features as of September 2026 and may have changed since. Prices are in USD and, where a vendor bills annually, use the annual rate.
Where each one wins
Neither tool is best at everything. Here is an honest split.
Choose Capsultory Retail if
- You run physical stores and count shelves with a phone
- You do not want caps on users or monthly orders
- You want a shrinkage dashboard out of the box
- Pharmacy lots and expiry sit beside retail stock
Choose Zoho Inventory if
- You are a wholesaler or online seller with sales orders and shipping
- You already live in Zoho Books or the wider Zoho suite
- You need composite items, dropshipping or a customer portal
Common questions
What does Zoho Inventory cost?
Zoho lists Standard at $29 per month, Premium at $79, Plus at $129 and Enterprise at $249 on annual billing. Stock counts are available on Premium and Enterprise, and the plans cap users and monthly orders.
Is Capsultory Retail a point of sale?
No. Capsultory Retail handles inventory: products and UPCs, stock by store, cycle counts, reorder suggestions, purchase orders, deliveries and a shrinkage dashboard. It does not ring up sales or take payments, so it sits beside the POS you already use.
When can I use Capsultory Retail?
Retail and Rx launch with the desktop app on January 31, 2027. Pilot stores are being onboarded now.
More comparisons
SEE IF IT FITS
Try it on one store.
If Capsultory is not the right shape for your stores, we would rather you learned that in a pilot than after a contract.
Ask about a pilot →